Privacy Policy

Effective Date: 10 February 2026 | Last Updated: 10 February 2026

Lujui Marketplace (“Lujui”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This policy outlines how we handle your information when you use our services. By using Lujui, you agree to these practices.

1. Who We Are

Lujui is a multi-vendor digital platform connecting customers with merchants, service providers, and property owners. We facilitate online bookings, purchases, and payments.

Website: https://lujui.com

Contact: info@lujui.com

2. Information We Collect

We collect data to provide and improve our services:

  • Personal Information: Name, email, phone number, billing details, and account credentials.
  • Usage Information: IP address, device type, browser, and pages visited.
  • Payment Information: Processed via third-party providers; we do not store full card details.

3. How We Use Your Information

Your information is used to:

  • Create and manage your account.
  • Process transactions, bookings, and orders.
  • Provide customer support and send service updates.
  • Enhance platform security and prevent fraud.
  • Comply with legal obligations.

4. Sharing Your Information

We share information only when necessary:

  • With vendors to fulfill your orders or bookings.
  • With payment processors to complete transactions.
  • With legal authorities if required by law.

We do not sell or rent your personal data.

5. Cookies & Tracking Technologies

We use cookies to maintain user sessions, analyze performance, and personalize your experience. You can control cookies through your browser settings, though some site features may not function correctly without them.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.

7. Data Security

We implement robust security measures like encryption (HTTPS) and restricted internal access to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

You have the right to access, correct, or request deletion of your personal data. To exercise your rights, please contact us at info@lujui.com.

9. Children’s Privacy

Lujui is not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated "Last Updated" date. Your continued use of Lujui signifies your acceptance of the revised policy.

11. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

Lujui Marketplace

📧 Email: info@lujui.com