Lujui Marketplace is a digital platform that connects customers with shops, travel providers, food vendors, and service providers. We act only as an intermediary and are not the direct seller, manufacturer, or service provider of most goods or services listed on the platform.

• All vendors and service providers are independent businesses.
• Lujui Marketplace is not responsible for the quality, safety, legality, or accuracy of items, services, or descriptions provided by vendors.
• Vendors are solely responsible for fulfilling their commitments, including delivery, bookings, and customer support.

While we make efforts to verify listings, Lujui Marketplace does not guarantee the accuracy or completeness of product descriptions, pricing, availability, or images. Customers should review details carefully and confirm directly with vendors when necessary.

• Lujui Marketplace provides secure payment processing but does not guarantee refunds, exchanges, or dispute outcomes beyond what is covered by our policies.
• Financial losses due to fraudulent transactions outside the platform are not the responsibility of Lujui Marketplace.

• Travel and experience services are provided by third-party operators.
• Lujui Marketplace is not liable for cancellations, delays, accidents, injuries, or unforeseen events that may occur during travel or activities.
• Customers are encouraged to obtain insurance coverage for travel and related services.

Food preparation, safety, and delivery are the sole responsibility of the vendors and couriers. Lujui Marketplace does not accept liability for food quality, delays, or health-related issues arising from orders.

Lujui Marketplace shall not be held liable for:

• Indirect, incidental, or consequential damages.
• Service interruptions, technical errors, or platform downtime.
• Customer losses resulting from misuse of the platform or vendor services.

Our platform may contain links to external websites or services. Lujui Marketplace is not responsible for the content, policies, or practices of third-party platforms.

We do not guarantee that all products, services, or features will always be available. Vendors may update or remove listings at any time.

These disclaimers may be updated from time to time. Continued use of the platform constitutes acceptance of the latest version.

For questions regarding these disclaimers, please reach out to:

• 📧 support@lujuimarketplace.com
• 📞 +256-706-093-245